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policies - warranty - Returns

 

Return & Warranty Policy

Return Window

Return requests must be initiated within 30 days of delivery.

Return Eligibility

To qualify for a return, items must be returned in new or like-new condition with all original components included.

Lightly used items may be accepted only if they remain clean, fully functional, complete, and free from significant wear or damage.

Returns may be denied or refunded at a reduced amount if items show signs of:

  • Heavy or excessive use
     
  • Misuse or neglect
     
  • Commercial or institutional use
     
  • Alteration or tampering
     
  • Use outside of recommended guidelines
     

Processing Fee & Return Shipping

All approved returns are subject to a 10% processing fee, calculated from the item purchase price.

Return shipping is the customer’s responsibility and is not refundable.

If we provide a prepaid return shipping label for convenience, the cost of the label will be deducted from the refund.

Refund Amount

Approved refunds are issued to the original payment method and are calculated as follows:

  • Item purchase price
     
  • minus 10% processing fee
     
  • minus any prepaid return shipping label cost (if applicable)
     

Shipping and handling charges are non-refundable.

Refund Timing

Refunds are processed within 7 business days after the returned item is received and inspected.
Processing times may vary depending on the customer’s financial institution.

How to Initiate a Return

To request a return, email TacoTwangler@gmail.com with the following information:

  • Full name
     
  • Phone number
     
  • Order number (or the email used at checkout)
     
  • Reason for return
     
  • Return shipping address
     

We will reply with return instructions. Items must be securely packaged and shipped using a trackable shipping method.

Exchanges

We do not offer product exchanges.

Returned items are refunded according to the return policy.
Defective items are handled through the warranty process described below.

Limited Lifetime Warranty (Original Consumer Purchaser)

Twangler warrants to the original consumer purchaser that the product will be free from defects in materials and workmanship under normal household use and service for the lifetime of the original purchaser.

For purposes of this warranty, “lifetime” refers to the usable life of the product under normal household use.

This warranty is non-transferable and applies only to products purchased new from the manufacturer or an authorized seller.

Warranty Remedy (Replacement Only)

If, upon examination by the manufacturer, a product is found to be defective, we will provide a replacement product or part at no charge for the replacement item. A comparable replacement may be provided at our discretion.

This warranty provides replacement only and does not provide refunds.

Shipping & Handling for Warranty Service

Shipping and handling costs are not covered by the warranty.

The customer:

  • Assumes risk of loss or damage while the product is in transit to us
     
  • Is responsible for shipping the product to us for warranty evaluation
     
  • Is responsible for a $4.00 shipping & handling charge per piece for the replacement shipment back to the customer, regardless of whether the warranty is found to apply
     

How to Initiate a Warranty Claim

To initiate a warranty claim, email TacoTwangler@gmail.com with:

  • Full name
     
  • Phone number
     
  • Address
     
  • Reason for the warranty claim
     

Ship the product(s), properly packaged and postage paid, along with:

  • A printout of the email correspondence
     
  • A $4.00 check per piece for shipping & handling, payable to Worthing Group LLC
     

We strongly recommend using a trackable shipping method and secure packaging.

Warranty Exclusions

This warranty does not apply to damage caused by:

  • Misuse, abuse, or neglect
     
  • Commercial, institutional, or non-household use
     
  • Tampering or alteration
     
  • Damage in transit
     

Damage caused by excessive heat, or products that are flaking, stained, discolored, marked, scratched, warped, or pitted, indicates use outside recommended guidelines and is not covered.

Products used for commercial or institutional purposes are not eligible for warranty coverage.

Limitations of Liability

The manufacturer’s sole and exclusive liability, and the consumer’s sole and exclusive remedy, under this warranty is limited to replacement of the defective product, at the manufacturer’s sole option.

The manufacturer shall not be liable for any special, incidental, or consequential damages, whether direct or indirect. In no event shall liability exceed the purchase price paid for the product.

This warranty is granted in lieu of all other express warranties. The duration of any implied warranties, including merchantability or fitness for a particular purpose, is limited to the period described above.

Some states or jurisdictions do not allow limitations on implied warranties or the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary by state or jurisdiction.


Business Information
Business name: Worthing Group LLC (Twangler The Taco Wrangler)
Customer support email: TacoTwangler@gmail.com
Phone: (810) 533-0883
Mailing address: 11348 Autumn Breeze Trail, Clio, MI 48420, USA

Support hours: Mon–Fri, 9:00 AM–5:00 PM ET
Typical response time: within 1 business day

 

Trademark & Brand Notice
All product names, logos, brands, and trademarks shown or mentioned on this website are the property of their respective owners. These names are used for identification and recipe inspiration purposes only.
Twangler™ and TacoTwangler.com are not affiliated with, endorsed by, sponsored by, or associated with any third-party brands, manufacturers, or trademark holders unless explicitly stated.
Any references to branded products are made solely to describe ingredients used, recommend comparable products, or share personal cooking preferences. Use of these trademarks does not imply any partnership, endorsement, or approval by the respective trademark owners.
 

 

Website Terms & Policies

Effective Date: [Insert date]

1. Terms of Use

By accessing or using tacotwangler.com (“Site”), you agree to these Terms of Use. If you do not agree, do not use the Site.

Use of the Site

You may use this Site for lawful purposes only. You agree not to misuse the Site, interfere with its operation, or attempt unauthorized access to any systems or data.

Intellectual Property

All content on this Site—including text, images, graphics, logos, product designs, and branding—is the property of Worthing Group LLC or its licensors and is protected by copyright and trademark laws.
You may not copy, reproduce, distribute, or exploit any content without prior written permission.

Product Information & Availability

We make reasonable efforts to ensure product descriptions, pricing, and availability are accurate. Errors may occur, and we reserve the right to correct them, cancel orders, or update information at any time without notice.

Orders & Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders for any reason, including suspected fraud, errors, or inventory limitations.

Third-Party Links

This Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.

Disclaimer of Warranties

This Site is provided “as is” and “as available.” We make no warranties, express or implied, regarding the Site’s operation or content, except as expressly stated in our written product warranty.

Limitation of Liability

To the fullest extent permitted by law, Worthing Group LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from use of this Site or products purchased through it.

Governing Law

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.

2. Privacy Policy

We respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect:

  • Contact information (name, email, phone, address)
     
  • Order and payment details
     
  • Communications you send us
     
  • Basic website usage data (via cookies or analytics)
     

How We Use Information

Your information is used to:

  • Process orders and payments
     
  • Communicate about purchases or support requests
     
  • Improve our website and customer experience
     
  • Comply with legal obligations
     

Information Sharing

We do not sell your personal information. We may share information with trusted service providers (payment processors, shipping carriers, analytics tools) solely to operate our business.

Cookies & Analytics

This Site may use cookies or similar technologies to improve functionality and analyze traffic. You can control cookies through your browser settings.

Data Security

We take reasonable measures to protect your information, but no system is 100% secure. You provide information at your own risk.

3. Returns, Refunds & Warranty

Our Return Policy and Limited Lifetime Warranty are incorporated by reference and govern all product returns, refunds, and warranty claims.
Please review the full policy on our website before making a purchase.

4. User Communications

By contacting us or submitting content (emails, reviews, feedback), you grant us permission to use such communications for customer service, business operations, and promotional purposes, unless otherwise prohibited by law.

5. Changes to Policies

We may update these Terms & Policies at any time. Changes become effective upon posting to the Site. Continued use of the Site constitutes acceptance of the updated terms.

Copyright © 2026 Worthing Group - Twangler The Taco Wrangler is a registered trademark - All Rights Reserved. Patents Pending. Contact us. Policies - Warranty - Returns.

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